2017 DEFINED BENEFIT ADMINISTRATION SURVEY
All other
DB bundles
21%
DB and DC
clients
36%
By Total Defined Benefit Participants
1 Conduent Business Services, LLC 6,200,992
2 Willis Towers Watson 5,266,073
3 Fidelity Investments 4,163,608
4 Mercer 1,833,520
5 Milliman, Inc. 1,063,235
By Total Defined Benefit Plans
1 Principal 2,644
2 John Hancock Retirement Plan Services 996
3 Kravitz, Inc. 857
4 Willis Towers Watson 833
5 Fidelity Investments 807
By Number of DB Plans Won in 2016
1 Kravitz, Inc. 139
2 Mercer 71
3 Pentegra Retirement Services 57
4 Principal 54
5 July Business Services 39
By Traditional Defined Benefit Plans
1 Principal 2,563
2 Fidelity Investments 597
3 CUNA Mutual Group 573
4 Pentegra Retirement Services 511
5 Wells Fargo 497
By Total Cash Balance Plans
1 Kravitz, Inc. 827
2 John Hancock Retirement Plan Services 582
3 Mercer 183
4 Fidelity Investments 170
5 July Business Services 164
By Public/Government Defined Benefit Plans
1 CBIZ, Inc. 152
2 OneAmerica 101
3 Wells Fargo 75
4 Principal 62
5 USI Consulting Group 49
DB Plans by of Participants DB Plans by Plan Status DB Plans by Type
Top Five Defined Benefit Administrators
Total DB
administration clients
5,501
Total DB participants
22,264,734
Total DB plans
12,453
Estimated DB assets
$600,149B
DB-only clients
43%
<100 participants
7,273 plans
Active/Open
3,734 plans Corporate
9,089 plans
Nonprofit/
Church/Social
service
975
Public/
Governmental
539
Terminated
209
> 1,000 – 5,000
1,406
> 5,000 – 25,000
837
> 25,000
351
100– 1,000
2,435
Closed
802
Frozen
2,071
2017 Research Year in Review
