Average client participation rate
1 Aon Hewitt 81.0%
2 American Trust 80.7%
3 BMO Institutional Trust Services• 78.9%
3 T. Rowe Price 78.9%
5 Mutual of Omaha 78.4%
6 Vanguard 78.3%
7 Steel Capital Management 78.2%
8 John Hancock Retirement Plan Svcs 77.8%
9 Charles Schwab 77.5%
10 BOK Financial Services 77.2%
Percentage of clients using a financial adviser
1 John Hancock Retirement Plan Svcs 81.1%
2 DailyAccess Corp. 80.0%
3 CPI Qualified Plan Consultants, Inc. 77.6%
4 The Newport Group 74.3%
5 Putnam Investments 71.4%
6 The Hartford 69.9%
7 Ascensus 69.1%
8 BOK Financial Services 67.4%
9 Transamerica Retirement Services 67.1%
10 Professional Capital Services (PCS) 64.6%
Percentage of clients offering participant advice
1 CUNA Mutual Group 83.6%
2 American Trust 79.5%
2 VALIC 79.5%
4 TIAA-CREF 79.3%
5 Steele Capital Management 78.9%
6 Vanguard 78.4%
7 Charles Schwab 78.3%
8 BOK Financial Services 76.7%
9 Sun Trust Bank 73.3%
10 ING 71.0%
Percentage of clients with automatic enrollment
1 Aon Hewitt 72.9%
2 T. Rowe Price 60.0%
3 Wells Fargo & Co. 59.4%
4 Vanguard 55.9%
5 Charles Schwab 52.7%
5 J.P. Morgan Retirement Plan Services 52.7%
7 New York Life Retirement Plan Services 51.3%
8 Fidelity Investments 50.6%
9 Milliman Inc. 50.0%
10 Putnam Investments 49.0%
• formerly M&I Institutional Trust Services
Clients with Roth provisions
1 American Trust 79.5%
2 Steele Captial Management 60.5%
3 J.P. Morgan Retirement Plan Services 58.1%
4 BMO Institutional Trust Services• 55.4%
5 Charles Schwab 55.0%
6 Vanguard 53.9%
7 John Hancock Retirement Plan Svcs 50.7%
8 BOK Financial Services 48.8%
9 Securian Financial Group 47.5%
9 Transamerica Retirement Services 47.5%
Clients using non-mutual-fund investments
1 American Trust 96.9%
2 Aon Hewitt 92.9%
3 Steele Capital Management 87.5%
4 J.P. Morgan Retirement Plan Services 82.3%
5 BOK Financial Services 78.1%
6 Principal Financial Group 77.0%
7 BMO Institutional Trust Services• 76.1%
8 Nationwide Financial 75.0%
8 Professional Capital Services (PCS) 75.0%
10 Mutual of Omaha 74.5%
Clients with average expense ratio <0.75%
1 Aon Hewitt 87.5%
2 Vanguard 86.4%
3 Charles Schwab 72.7%
4 TIAA-CREF 72.4%
5 J.P. Morgan Retirement Services 71.2%
6 T. Rowe Price 67.1%
7 American Trust 66.7%
8 Wells Fargo & Co. 64.9%
9 Milliman Inc. 61.5%
10 Fidelity Investments 58.6%
Clients having a written IPS
1 Aon Hewitt
2 Putnam Investments
3 Charles Schwab
4 Prudential Retirement
5 T. Rowe Price
6 Vanguard
7 Diversified
8 J.P. Morgan Retirement Plan Services
9 Wells Fargo & Co.
10 The Newport Group
92.7%
91.4%
88.0%
85.1%
84.6%
83.3%
81.7%
81.0%
78.4%
