PARTICIPANT SERVICES
SPONSOR SERVICES
Small Market
$5MM–$50MM
ADP Retirement Services
American Trust
Ascensus
AUL (OneAmerica)
Bank of America Merrill Lynch
BB&T Institutional Services
BOK Financial
Charles Schwab
CPI Qualified Plan Consultants, Inc.
CUNA Mutual Group
DailyAccess Corp.
Diversified
DWS Investments
Fidelity Investments
Great-West Retirement Services
The Hartford
ING
John Hancock Retirement Plan Svcs
BMO Institutional Trust Services•
MassMutual Financial Group
MBM Advisors Inc.
Milliman Inc.
New York Life Retirement Plan Svcs
The Newport Group
PNC Bank—Vested Interest
Principal Financial Group
Prudential Retirement
Putnam Investments
Securian Financial Group
The Standard
Steele Capital Management
Sun Trust Bank
T. Rowe Price
TIAA-CREF
Transamerica Retirement Services
VALIC
Vanguard
Wells Fargo & Co.
• formerly M&I Institutional Trust Services
Participant call center
Loan/withdrawal processing
Compliance support/testing
Plan reports/benchmarking
Beneficiary administration
Communication materials
Account team knowledge
Participant fee disclosure
Legislative/reg. updates
Service responsiveness
Participant statements
Enrollment assistance
Sponsor Web site/tools
Form 5500 processing
Plan design flexibility
Web site functionality
Range of investments
Online tools/services
Education program
Fee “cost-to-value”
Staff consistency
Onsite meetings
Retiree services
