2022 PLANSPONSOR DC Best in Class Awards Best in Class Award Service Commendation l Provider failed to meet the quota for rating in the designated service category RECORDKEEPING PLATFORM SPONSOR PARTICIPANT SERVICES SERVICES AND SUPPORT INVESTMENTS AND FEES Plan Assets <$5mm (Minimum of 25 responses; Best in Class benchmark of 70%) Ascensus Correll Co. Empower Retirement John Hancock Newport OneAmerica Principal Financial Grp The Standard Voya Retirement 38 25 37 110 31 25 63 28 37 59% 36% l 0% 16% 29% 20% -17% 7% 28% l l l l l Plan Assets $5mm - $25mm (Minimum of 15 responses; Best in Class benchmark of 70%) Ascensus Empower Retirement John Hancock Newport OneAmerica Principal Financial Grp Schwab Rtrmt Plan Svcs Sentinel Benf & Fin Grp The Standard Transamerica Voya Retirement *Net Promoter Score® 69 38 48 37 31 21 26 24 59 31 72 55% 11% -11% 12% 24% -5% 44% 44% 14% -50% 30% : positive % = more promoters than detractors; negative % = more detractors than promoters; 0% = equal promoters and detractors. l l l l l l l l l l l l l l l l l l l l PLANSPONSOR.COM December 2022 - February 2023 25 # Responses Overall Net Promoter Score® Plan administration Plan design flexibility Systems integration Online/Mobile retirement planning tools Online/Mobile financial wellness offerings In-person/Virtual participant support Enrollment materials and support Print/Digital communications and education Website, reporting and tools Account/Client service teams Investment options Fee value and transparency * Percentagehttp://www.PLANSPONSOR.COM