2022 PLANSPONSOR DC Best in Class Awards Best in Class Award Service Commendation l Provider failed to meet the quota for rating in the designated service category RECORDKEEPING PLATFORM SPONSOR PARTICIPANT SERVICES SERVICES AND SUPPORT INVESTMENTS AND FEES Plan Assets <$5mm (Minimum of 25 responses; Best in Class benchmark of 70%) Ascensus Correll Co. Empower Retirement John Hancock Newport OneAmerica Principal Financial Grp Securian Sentinel The Standard Voya Retirement 43 25 47 133 33 26 77 27 30 31 38 Charles Schwab Empower Retirement John Hancock Newport OneAmerica Principal Financial Grp Sentinel The Standard Transamerica Voya Retirement *Net Promoter ScoreĀ® 69 26 41 51 37 32 23 27 59 40 78 65% 84% l 51% 63% 76% 73% 57% 56% 60% 71% 55% l l Plan Assets $5mm - $25mm (Minimum of 15 responses; Best in Class benchmark of 70%) Ascensus 75% 62% 76% 77% 62% 78% 44% 89% 75% 35% 64% : positive % = more promoters than detractors; negative % = more detractors than promoters; 0% = equal promoters and detractors. l l l l l l l l l l l l l l l l l l l l l l l l PLANSPONSOR.COM December 2022 - February 2023 25 # Responses Overall Net Promoter ScoreĀ® Plan administration Plan design flexibility Systems integration Online/Mobile retirement planning tools Online/Mobile financial wellness offerings In-person/Virtual participant support Enrollment materials and support Print/Digital communications and education Website, reporting and tools Account/Client service teams Investment options Fee value and transparency * Percentagehttp://www.PLANSPONSOR.COM