PLANSPONSOR - April/May 2020 - 25

DB clients1
% Full outsourcing
% DB and DC clients
DB plans
% Cash balance plans
DB participants
% Private/Corporate2
% Retired participants
RESEARCH 2020 DEFINED BENEFIT ADMINISTRATION SURVEY
Defined Benefit Administration Service Providers
Alight Solutions
Aon
Bank of America
CBIZ Retirement Plan Services
Conduent HR Services, LLC
Correll Co.
CUNA Mutual Retirement Solutions
Fidelity Investments
Findley
Lincoln Financial Group
Mercer 3
Milliman, Inc.
Morneau Shepell Limited
October Three Consulting
OneAmerica
Principal Financial Group
Schwab Retirement Plan Services, Inc.
Transamerica
Willis Towers Watson4
127
447
28
246
79
39
201
194
99%
45%
6%
96% 50%
24%
451
0% 1,521
48
0%
501
70% 10% 272
97% 41%
40
577 100% 68%
96%
79%
195
187
219
124
147
16 100% 100%
42%
580
54% 837
0%
213
42
0%
0%
0%
182
76% 15% 343
71%
44%
65%
672
169
941 100%
133
448
16% 147
NR 2,677
86 100% 62% 122
83%
51%
56%
0%
1 Includes both full outsourcing and partial outsourcing/co-sourcing arrangements;
excludes investment-only, actuary-only and plan-consulting-only
clients.
2 Includes both single-employer and multiemployer/Taft-Hartley plans.
3 In 2019, Mercer leadership made the strategic decision to move away
from stand-alone large-market administration in the U.S. and chose
234
883
28% 5,885,241
12% 1,775,643
13% 361,539
4% 445,000
16% 4,032,045
4,900
37,477
33%
19%
22% 4,324,994
9% 452,740
7%
70,766
20% 292,789
33% 1,112,589
13% 2,603,659
80% 256,609
38,119
1%
4% 434,408
29% 66,297
12% 421,155
NR 4,862,042
96%
43%
84% 36%
100% 19%
74% 42%
59% 39%
80%
100%
18%
4%
98% 36%
51%
1%
NR
NR
97% 44%
NR 29%
72% 36%
99%
82%
95%
94%
71%
0%
11%
35%
NR
38%
97% 33%
Morneau Shepell as " the best alternative for our clients and people. "
Mercer retained 82 DB outsourced administration clients in its mid-market
Mercer Retirement Administration solution (for plans with 10,000 or fewer
employees) and co-sourcing administration clients of any size.
4Willis Towers Watson's response was provided after it performed a data
refresh and reflects participant counts adjusted for de-risking activities
(e.g., bulk lump-sum offerings and partial and/or plan terminations).
PLANSPONSOR.COM April - May 2020 25

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PLANSPONSOR - April/May 2020

Table of Contents for the Digital Edition of PLANSPONSOR - April/May 2020

The Road Ahead
2020 DB Administration Survey
2020 Plan Sponsor of the Year Finalists
2020 PLANSPONSOR Service Stars
Same but Different
It Takes Two
Staying the Course
PLANSPONSOR - April/May 2020 - Cover1
PLANSPONSOR - April/May 2020 - Cover2
PLANSPONSOR - April/May 2020 - 1
PLANSPONSOR - April/May 2020 - 2
PLANSPONSOR - April/May 2020 - 3
PLANSPONSOR - April/May 2020 - 4
PLANSPONSOR - April/May 2020 - 5
PLANSPONSOR - April/May 2020 - 6
PLANSPONSOR - April/May 2020 - 7
PLANSPONSOR - April/May 2020 - 8
PLANSPONSOR - April/May 2020 - 9
PLANSPONSOR - April/May 2020 - 10
PLANSPONSOR - April/May 2020 - 11
PLANSPONSOR - April/May 2020 - 12
PLANSPONSOR - April/May 2020 - 13
PLANSPONSOR - April/May 2020 - 14
PLANSPONSOR - April/May 2020 - 15
PLANSPONSOR - April/May 2020 - 16
PLANSPONSOR - April/May 2020 - 17
PLANSPONSOR - April/May 2020 - The Road Ahead
PLANSPONSOR - April/May 2020 - 19
PLANSPONSOR - April/May 2020 - 20
PLANSPONSOR - April/May 2020 - 21
PLANSPONSOR - April/May 2020 - 2020 DB Administration Survey
PLANSPONSOR - April/May 2020 - 23
PLANSPONSOR - April/May 2020 - 24
PLANSPONSOR - April/May 2020 - 25
PLANSPONSOR - April/May 2020 - 2020 Plan Sponsor of the Year Finalists
PLANSPONSOR - April/May 2020 - 27
PLANSPONSOR - April/May 2020 - 28
PLANSPONSOR - April/May 2020 - 29
PLANSPONSOR - April/May 2020 - 30
PLANSPONSOR - April/May 2020 - 31
PLANSPONSOR - April/May 2020 - 32
PLANSPONSOR - April/May 2020 - 33
PLANSPONSOR - April/May 2020 - 34
PLANSPONSOR - April/May 2020 - 35
PLANSPONSOR - April/May 2020 - 36
PLANSPONSOR - April/May 2020 - 37
PLANSPONSOR - April/May 2020 - 2020 PLANSPONSOR Service Stars
PLANSPONSOR - April/May 2020 - 39
PLANSPONSOR - April/May 2020 - 40
PLANSPONSOR - April/May 2020 - 41
PLANSPONSOR - April/May 2020 - 42
PLANSPONSOR - April/May 2020 - 43
PLANSPONSOR - April/May 2020 - Same but Different
PLANSPONSOR - April/May 2020 - 45
PLANSPONSOR - April/May 2020 - It Takes Two
PLANSPONSOR - April/May 2020 - 47
PLANSPONSOR - April/May 2020 - Staying the Course
PLANSPONSOR - April/May 2020 - 49
PLANSPONSOR - April/May 2020 - 50
PLANSPONSOR - April/May 2020 - 51
PLANSPONSOR - April/May 2020 - 52
PLANSPONSOR - April/May 2020 - Cover3
PLANSPONSOR - April/May 2020 - Cover4
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https://www.plansponsordigital.com/plansponsor/august_september_2021
https://www.plansponsordigital.com/plansponsor/june_july_2021
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https://www.plansponsordigital.com/plansponsor/august-september_2019
https://www.plansponsordigital.com/plansponsor/june-july_2019
https://www.plansponsordigital.com/plansponsor/april-may_2019
https://www.plansponsordigital.com/plansponsor/february-march_2019
https://www.plansponsordigital.com/plansponsor/december_2018-january_2019
https://www.plansponsordigital.com/plansponsor/october-november_2018
https://www.plansponsordigital.com/plansponsor/august-september_2018
https://www.plansponsordigital.com/plansponsor/june-july_2018
https://www.plansponsordigital.com/plansponsor/april-may_2018
https://www.plansponsordigital.com/plansponsor/february-march_2018
https://www.plansponsordigital.com/plansponsor/december_2017-january_2018
https://www.plansponsordigital.com/plansponsor/november_december_2017
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