AWARDS 2020 PLANSPONSOR SERVICE STARS Individual Service Stars Sue Gossett She helped automate contributions, when the payroll provider said this wasn't possible. RECORDKEEPING COMPANY: OneAmerica CLIENT: Merz North America Inc. CLIENT INDUSTRY: Pharmaceuticals CLIENT HEADQUARTERS: Raleigh, North Carolina PLAN ASSETS / PARTICIPANTS: $110mm / 771,643 BIO: Sue Gossett has been a relationship manager in the recordkeeping industry for 25 years. She joined OneAmerica in 2010 and was previously with Wells Fargo. " WE REALIZED that our client Merz North America was spending a lot of time manually inputting changes into its payroll system. Each change required 15 or more clicks. This was time-consuming and a question of risk, due to potential errors, " says OneAmerica's Sue Gossett. Gossett, knowinghttp://www.PLANSPONSOR.COM